Privacy Policy

Vika ("we", "us", or "our") operates the Vika platform at vikasocial.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information you provide directly (name, email address, brand details entered during onboarding) and information generated automatically through your use of the Service, including:

Account credentials and profile data
Brand DNA inputs: business summary, target audience, brand voice, and related fields
Content generated by or for you using the Vika AI engine
Usage data, browser type, IP address, and device identifiers
Third-party OAuth tokens (e.g., Google) used to authenticate

2. How We Use Your Information

We use the collected data to:

Provide, personalise, and improve the Vika service
Generate AI-powered social media content tailored to your brand
Send transactional emails and product updates (you may opt out at any time)
Monitor security, detect fraud, and enforce our Terms of Service
Comply with legal obligations

3. Data Storage & Security

Your data is stored on secure infrastructure provided by Supabase and protected by industry-standard encryption (TLS in transit, AES-256 at rest). We enforce Row Level Security (RLS) policies so that your brand data is only accessible to authenticated sessions associated with your account.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Services

Vika integrates with the following third-party services, each governed by their own privacy policies:

Supabase — Authentication and database
Google OAuth — Optional sign-in method
OpenAI / AI providers — Content generation (prompts and outputs may be transmitted to AI APIs; no personally identifiable information is included in AI prompts)

5. Cookies

We use session cookies and localStorage to keep you signed in across page refreshes. We do not use advertising or tracking cookies. You can clear your browser storage at any time to remove stored session data.

6. Your Rights

Depending on your jurisdiction (including GDPR and CCPA), you may have the right to access, correct, export, or delete your personal data. To exercise these rights, contact us at tryvikaapp@gmail.com. We will respond within 30 days.

7. User Data Deletion (Kullanıcı Verilerinin Silinmesi)

You are always in control of your data. You can request the deletion of your Vika Social account and all associated data, and you can independently revoke Vika Social's access to your Meta (Facebook / Instagram) account at any time. Both paths are described below.

7.1. Requesting Data Deletion from Vika Social

To delete your Vika Social account and all data we store about you — including your profile, brand information, generated content, and any encrypted social access tokens — send an email to dirimdoguhan@gmail.com with the subject line "Veri Silme Talebi" ("Data Deletion Request") from the email address associated with your account. We will verify your identity, process your request within the legally required timeframe (no later than 30 days), and permanently and irreversibly delete your personal data from our systems, except where retention is required by applicable law. You will receive a confirmation email once the deletion is complete.

7.2. Removing Vika Social's Access via Meta (Facebook / Instagram)

Independently of the request above, you can revoke Vika Social's access to your Meta account directly from your Facebook or Instagram settings. This immediately invalidates the access permissions granted to Vika Social:

On Facebook: Go to Settings & Privacy → Settings → Apps and Websites, find Vika Social in the list of active apps, and click Remove.
On Instagram: Go to Settings and Privacy → Website Permissions → Apps and Websites, locate Vika Social under active applications, and tap Remove.

You can also disconnect your Instagram, Facebook, LinkedIn, or X connection from within Vika Social at Settings → Connected Accounts → Disconnect. Disconnecting immediately and permanently deletes the encrypted access tokens stored for that connection from our database. After removing access on Meta's side, you may additionally submit the email request in section 7.1 to have all remaining account data erased.

Türkçe özet: Vika Social hesabınızı ve tüm verilerinizi sildirmek için kayıtlı e-posta adresinizden dirimdoguhan@gmail.com adresine "Veri Silme Talebi"konu başlığıyla e-posta gönderebilirsiniz; talebiniz yasal süre içinde (en geç 30 gün) işleme alınır ve verileriniz kalıcı olarak silinir. Ayrıca Vika Social'ın Meta erişimini Facebook: Ayarlar ve Gizlilik → Ayarlar → Uygulamalar ve Web Siteleri → Vika Social → Kaldır veya Instagram: Ayarlar ve Gizlilik → Web Sitesi İzinleri → Uygulamalar ve Web Siteleri → Vika Social → Kaldır adımlarıyla dilediğiniz an kaldırabilirsiniz.

8. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will permanently delete your personal data within 30 days, except where retention is required by law.

9. Children's Privacy

Vika is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by updating the "Last updated" date at the top of this page and, for material changes, by sending an email to your registered address.

11. Contact

Questions about this policy? Email us at tryvikaapp@gmail.com.